Conversion-led commerce, without selling out the brand.

Most e-commerce projects get the product right and the experience wrong. The store looks fine until you try to actually buy something, and then friction appears at every step. We close that gap.

Checkout flows that stop bleeding sales
Product pages that make the case
Retention flows that bring buyers back
Reporting that ties spend to revenue
What we do

Stores that convert without compromising the brand.

VNLLA builds e-commerce experiences that convert without compromising the brand. We work across Shopify, WooCommerce, and headless solutions, always starting with how your customers think, not which platform is easiest to configure.

The gap between a store that ticks over and one that grows is almost always UX, not traffic. Small improvements to checkout flow, product page clarity, and post-purchase communication compound fast. We find those gaps and close them.

In the box

What you actually get.

Concrete deliverables you can point at, hand to a stakeholder and put to work, never vague "consulting hours" with nothing to show for them.

  1. Conversion-led store design

    A store designed around how your buyers decide, not how a theme template wants them to.

    Deliverable
  2. Product & checkout UX

    PDPs that handle objections and a checkout flow tuned to remove every avoidable click.

    Deliverable
  3. Theme, app & integration build

    Custom theme work, app integrations and the back-office plumbing your ops team needs.

    Deliverable
  4. Migration, launch & post-launch CRO

    Clean migration, a tested launch and an ongoing optimisation loop after go-live.

    Deliverable
  5. Email & retention flows

    Welcome, abandoned cart, post-purchase and win-back flows set up to compound LTV.

    Deliverable
  6. Analytics & revenue reporting

    Tracking, dashboards and reporting that tell you what's actually moving the number.

    Deliverable
How it goes

A predictable, no-drama process.

A tight, senior-run process. You always know what's next, who's doing it, and what we need from you.

  1. Audit

    Funnel teardown, analytics review and a clear list of where revenue is leaking.

  2. Architect

    Information architecture, PDP logic and checkout flow mapped to buyer behaviour.

  3. Build

    Theme, integrations and flows built on Shopify, WooCommerce or headless.

  4. Optimise

    A/B testing, retention flows and a CRO roadmap that runs after launch.

Why VNLLA

Senior craft, no agency theatre.

You'll work directly with the people doing the work, no account managers, no hand-offs, no junior bait-and-switch.

Platform-agnostic

Shopify, WooCommerce or headless, we recommend the right fit, not the easiest one to configure.

UX before pixels

Every layout decision is justified against how real buyers move through the funnel.

Built for retention

We don't just hand you a store. We hand you the email and post-purchase machinery too.

Numbers, not vanity

Reporting tied to revenue, AOV and LTV, not impressions and bounce rate.

FAQ

The questions we get asked most.

Something we missed? Send us a note, we reply to every enquiry within one working day.

Most stores run 10–14 weeks from kickoff to launch. Replatforms and headless builds can take longer; theme refreshes on existing stores can land in 4–6 weeks.
Shopify for most independent brands. WooCommerce when content and CMS flexibility matter. Headless when scale, performance or custom logic justify the complexity. We'll be honest about the trade-offs.
Yes, including URL mapping, redirects, customer data, order history and SEO continuity. We've migrated stores from Magento, BigCommerce, Squarespace and bespoke builds.
Independent brands launching their first proper store, established e-commerce businesses that have plateaued, and DTC brands expanding into new markets.
Yes. CRO, retention flows and analytics tuning are part of an ongoing engagement, because the launch is when the real work starts.
Pairs well with

Stack a couple, save a fortune.

Combining services compounds the value, one team, one brief, one cohesive result.

See all services
Our promise

Hit your outcomes in 90 days, or we keep working for free.

We agree the outcomes that matter before we start. If we don't hit them in your first 90 days, we keep working at no extra cost until we do.

  • Senior people, no juniors
  • No scope creep, ever
  • No surprise invoices
  • Max. two new partners onboarded per quarter
E-commerce

Selling online and not growing?

Send us your store. We'll come back with a candid teardown of where revenue is leaking, and what it would take to fix it.

  • Reply within one working day
  • Senior team from day one
  • Outcomes in 90 days, or we work free
Paul, Founder of VNLLA Agency

You'll talk to a founder

Josh or Paul · Not a sales rep

Book a store teardown